Information Technology Specialist
You will have responsibility for providing operational services in one of the following areas:Systems Administration/Network Services - Managing system resources for enterprise network operating systems and Microsoft business productivity servers; planning and scheduling the installation of new or modified hardware, operating systems, and applications software; managing the installation and integration of system fixes, updates, patches, and enhancements; and promptly resolving hardware/software interface and interoperability problems.Network Services/Customer Support - Installing, operating, and managing telecommunications software and hardware; installing, configuring, and maintaining the security and operation of server operating systems; and providing oversight and execution of desktop hardware and software and a variety of electronic and information technology (EIT) requiring substantial problem analysis, trouble-shooting, design implementation, and implementation or adaptation of state-of-the-art technology for end-user customer support.Security - Performing IT device security monitoring, incident reporting, system scanning and security control verification.Data Management - Managing, evaluating, and developing database products and services using Oracle Relational Database Management System (RDBMS) version 10g or higher.Customer Support -Providing enterprise IT Help Desk contractual oversight related to the operations of computer networks, desktop hardware and software; including trouble-shooting, design implementation and performance reviews.Project Manager - Providing support for IT activities that relate to technical and non-technical enterprise IT project management functions.Application Software (APPSW) - Analysis and requirements gathering, acquisition, design, development, testing and implementation of enterprise software applications and databases, including particular knowledge and practical experience in the use of Microsoft .Net Frameworks (version 2.0 and higher) and Microsoft SQL Server RDBMS (version 2005 or 2008), for the design, development and testing of web-based (ASP.Net) applications in support of the FLETC business needs and mission.Internet - Providing web-based services such as data management, network technologist, and systems applications that enhance user-developed content and meet both technical and enterprise requirements.Information Security/Customer Support - Performing IT system security program evaluation and performing IT Customer Support functions.Network - Designing, documenting, installing, testing, operating, managing, performing, and problem resolving an agency's Inside Plant (ISP) and Outside Plant (OSP) fiber optic and copper cabling systems to include building telecommunication closets and associated equipment racks, patch panels, power, grounding, cable management, and uninterruptible power supplies required to support various network infrastructure devices.System Analysis - Planning and developing a broad range of IT activities, including in-depth analysis of technical and non-technical factors related to defining business IT needs.
You must meet these requirements at the time your resume is reviewed.You must possess at least one year of specialized experience equivalent to the GS-11 grade level performing duties in at least one of the following functional areas: Systems Administration/Network Services, Network Services/Customer Support, Security, Data Management, Customer Support, Project Manager, Application Software (APPSW), Internet, Information Security/Customer Support, Network, or System Analysis.Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Time-in-grade requirements must be met by any applicant who within the previous 52 weeks held a general schedule position under a term or permanent appointment in the competitive or excepted service in the executive branch. The time-in-grade requirement for this position is 1 year at the GS-11 level in the federal service. The time-in-grade requirement must be met at the time your resume is reviewed. .
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DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for suitability, Secret, Top Secret, or Top Secret/SCI as a condition of placement into this position. This will include a credit check after a tentative job offer is given, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Continued employment is contingent upon favorable adjudication of periodic reinvestigations.Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. To determine your eligibility and to understand the documentation that would be required with your application, click on the links above.Physical Demands: The work is primarily sedentary. You may frequently be involved in the installation of all types of IT systems, which might necessitate lifting and carrying equipment weighing up to 50 pounds.Work Environment: The majority of work is performed in an office setting; however, you may be required to assist in the installation of equipment throughout the facility that requires occasional travel. Working hours are within the typical workday, however, maintenance, upgrades, and troubleshooting may require overtime or weekend support.All employees are required to participate in the Direct Deposit/Electronic Funds Transfer for salary payments.Certain positions may require you to complete a financial disclosure.You may be required to undergo a drug test if you are selected for certain positions. If so, your employment would be contingent upon favorable results.
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