Public Affairs Specialist (Web Communications)
The Office of Public Affairs Office (OPA) is the central point of contact for public information and communications. OPA provides a wide range of communications services for judges, court staff, and the AO and serves as the liaison between the Judiciary and the news media. OPA's core programs are media relations, web and new media services, video production services, and community and educational outreach. The OPA web communications staff provides web communications, social media, and communications strategy expertise for the AO and the courts; develops and designs web content to meet communications goals; manages the Judiciary's public website, uscourts.gov; manages the Judiciary's intranet site, JNet; manages the AO's intranet site, AOWeb; and develops tools and services to assist court units in developing public websites. The web communications staff is comprised of communications strategists, web editors, content development staff, and technical staff. The web communications team operates in a collaborative, team-based, Agile operating environment. The duties of this position include, but are not limited to the following: Developing and implementing web communications strategy for the federal Judiciary's intranet websites; Managing and coordinating day-to-day website activities, setting priorities and supervising staff; Working with program office staff to develop any or all aspects of their web presence, including messaging, content development and promotion, multimedia integration, usability review, accessibility and search optimization, and analytics review; Analyzing user data and analytics to inform content strategy and decision-making; Assisting with design and implementation of program evaluation and stakeholder feedback efforts for web programs and projects; Providing social media consultation, implementation, and analysis; Working with the technical lead to plan and implement website technical changes; Assisting in development of internal website guidance and policies; Serving as the advisor to agency senior staff members on web communications; and Serving as AO liaison to government web community.
Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions. Specialized Experience: Applicants must have one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience for this position is demonstrated experience with ALL of the following: Website coordination and management. Web communications strategy development and implementation. Web usability and accessibility. Writing, with an understanding of plain language development, and editing for the web. Program/project evaluation and web metrics analysis. Development of information architecture. Social media or online collaborative site implementation and/or coordination. Client relations or customer service experience as related to an ongoing project or program. Desired but not Required: A bachelor's degree in communications, marketing, or related field. CONDITIONS OF EMPLOYMENT: All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Selection for this position is contingent upon completion of OF-306, Declaration for Federal Employment during the pre-employment process and proof of U.S. citizenship or, for noncitizens, proof of authorization to work in the United States and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at http://ww.usajobs.gov/Help/working-in-government/non-citizens. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification. A background security investigation is required for all selectees. Appointment will be subject to a successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. A background security reinvestigation or supplemental investigation may be required at a later time. All new AO employees must identify a financial institution for direct deposit of pay before appointment. You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment. If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation. Relocation expenses may be provided, but only if authorized by the Director of the AO. The selectee of this position may be assigned to an official duty station outside the advertised area.
The AO is an Equal Opportunity Employer.
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