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Director, Office of Protection Services

Job Title:Director, Office of Protection Services

Agency:Smithsonian Institution

Job Announcement Number:EX-13-23


$119,554.00 to $165,300.00 / Per Year


Friday, May 10, 2013 to Friday, May 31, 2013




Full Time - Permanent




1 vacancy in the following location:
Washington, DC, US


This position is open to current and former Federal employees with permanent status or reinstatement eligibility.  Individuals who are eligible for a special appointing authority may also apply; such as applicants with a disability, former Peace Corps volunteers, certain military spouses, veterans seeking a VEOA appointment.



This position is listed as both a Federal and Trust position.  This is the Smithsonian FEDERAL announcement.  The Smithsonian has two types of employees; Federal–paid through Congressional appropriations and Trust–paid through revenues generated by our business enterprises and other non- government funding sources. Trust employees are “private sector” employees and have their own comprehensive benefit program (  A Federal employee who accepts a Trust position must resign from Federal service. Federal retirement payments are not affected by Trust employment

The Director, Office of Protection Services, is the principal advisor to the Smithsonian Secretary, Under Secretaries, Director of Facilities Engineering and Operations, and to the directors of museum and research entities, for security, protection and law enforcement matters affecting the Smithsonian Institution.  The Director, Office of Protection Services (OPS), is responsible for leading a 24-hour-a-day security organization for SI facilities housing over 6,000 employees and attracting approximately 30 million visitors annually. Smithsonian facilities are comprised of over 120 million square feet of owned and leased building space worldwide. These include museums and galleries, collections storage, and research buildings in Washington, D.C., New York City, Maryland, Virginia, Florida, Massachusetts, Arizona, Hawaii, and Panama. The Director manages an office with an annual budget of approximately $63 million and oversees a staff of 850 professional, technical, administrative and protection employees. Included within OPS are offices for physical and technical security, risk management, personnel security, training, emergency management and administration. The Director is the principal Smithsonian representative on all SI security-related matters involving the White House, State Department, Secret Service, National Park Service, Department of Justice (FBI), D.C. Police and Fire Departments, and the Department of Transportation.




1.  Ensures that the Institution has a comprehensive security program to effectively cope with security issues covering the full gamut of emergencies (e.g., evacuations, thefts, storms, lightning damages, sabotage, poaching, assaults, etc.)  In addition, ensures that supporting programs such as prevention, coordination and communication within OPS and among other SI organization  in response to emergencies, (e.g., civil disturbance, terrorist activity, natural disasters, violence in the workplace, and investigations of reported or apparent violations of criminal statutes) are carried out and emergency preparedness planning and responses are in place and effective.

2.  Sets the leadership standard within OPS for organization and human resources development, and provides leadership for developing and administering policies to achieve related organizational objectives in personnel and performance management, equal opportunity and cultural/gender diversity. Encourages and cultivates a workplace culture within OPS that models progressive leadership practices (e.g., fostering a collaborative work environment, celebrating cultural/gender diversity and differences, supporting empowerment and teamwork, valuing risk-taking and learning, striving for professional and technical excellence, and recognizing accomplishments). 

3.  Oversees strategic and business planning, goal-setting, quality implementation, organizational performance measurement, and re-invention efforts, to ensure alignment with SI vision, values and goals.

4.  Oversees and administers Federal appropriations and trust funds for the Office of Protection Services.  Ensures adequate control systems to monitor expenses and remain within budgeted amounts; and that financial management and related reporting systems are responsive, accurate and efficient. 

5.  Undertakes a variety of representational and liaison duties that include presentations to SI senior management, Smithsonian Board of Regents and various Congressional and government Agencies. Works closely with the White House, State Department, Secret Service, National Park Service, Department of Justice (FBI), D.C. Police and Fire Departments, Department of Transportation, and other public sector and law enforcement organizations.  Insures close contact and communication on a frequent basis  with senior SI staff, museum and research unit directors, OPS areas and sub-stations.

6.  Keeps abreast of latest private and public sector developments in the protection services field in order to evaluate applicability of those developments to the Smithsonian and incorporate best practices into SI programs.

7.  Serves as host and Chairman for the Smithsonian National Conference on Cultural Property Protection.  This three-day conference draws approximately 150 security professionals from the United States, Canada   and Europe. Responsible for site selection of conference, approves all sessions and speakers, makes all final decisions, including budgetary issues, pertaining to the conference.  In addition to being the host for the daily conference, also required to host an evening event and a luncheon awards ceremony.



To be considered for this position you must have experience that would provide the knowledge of law enforcement and physical and technical security policies, procedures and operations. Applicants must have one year of specialized experience at or equivalent to the GS-15 level. Specialized experience is defined as the skills and abilities related to the management of a comprehensive security program for a multi-facility organization.






The qualifications listed in this document will be used along with your resume and your responses to the questions posed in the electronic application process to determine the candidates who will move forward in our evaluation process. When crafting your responses to the questions, please provide concise, detailed information on your background and experience to support your comments.


The following criteria will be used to determine the highest qualified candidates.


1. Demonstrated ability to lead law enforcement/security and emergency management programs for  large, geographically dispersed organization.  Experience could include programs such as basic law enforcement training, weapons training, physical security, personnel security including background investigations, and/or criminal investigation.


2. Demonstrated executive level ability to collaboratively work across organization (federal, state, local, and tribal) lines to implement disaster preparedness programs.


3. Demonstrated executive level ability to communicate  with all levels of an organization and examples  of frequent contact with internal organizational and external supported units to insure  personnel are properly train and prepared to accomplish their daily mission and goals.


4.  Advanced written and oral communication skills, as evidenced by being able to deal with diverse audiences in difficult circumstances such as testifying in court or being deposed. Ability to deliver a controversial message to an audience while maintaining composure under pressure. Ability to make clear presentations to the highest levels of institutional leadership as well as to entry level staff.


5. The successful candidate will have an executive presence within an organization. He/she must be able to develop, sustain and leverage relationships with key managers as well as build relationships with critical external partners and establish a presence in the professional community.


6. Management expertise in the development and administration of budgets, creating strategic plans, goal setting, and implementation of results-based programs or performance measures that have increased productivity.



To preview questions please click here.


The Smithsonian offers a comprehensive benefits program for both federal and trust employees.  See for details.  We also offer a rich program of services and opportunities to balance and enhance your work life. They include: Smithsonian Early Enrichment Center ( an accredited educational program for children between the ages of 3 months to 6 years), transportation benefits, professional interest groups, employee advocacy groups, special events such as brown bag lunches, an annual picnic on the Mall, an annual holiday party, free lectures, behind the scenes tours and employee discounts at our theaters, shops and after hours events.  These and other programs have made the Smithsonian one of the top 10 places to work in the government.



The Smithsonian Institution does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, or other non merit factor.


The Smithsonian provides reasonable accommodation to applicants with disabilities. If you need an accommodation for any part of the application and hiring process, please notify the contact person list in this announcement.  The decision on granting a reasonable accommodation will be made on a case by case basis


This position will require a pre-employment security agency check and a subsequent comprehensive background investigation and clearance.


Relocation expenses may be paid at the discretion of the Smithsonian


Click on the “apply online” button on the upper right side of the last page of the announcement. We only accept applications through our on-line application system.


Your application package should include:


            Responses to the qualification criteria.

            Answers to the questions included in the online process

            Documents ( military, disability) relevant to your application.

            Completed applicant survey form 


Not required:

College  transcripts, writing samples, cover letters, SES –ECQ’s etc) are not required


First create a USAJobs  account and then upload  your resume . We strongly encourage you to draft and save your responses to the qualification criteria in a word processor and then cut & paste the responses into the appropriate field on USAJobs to minimize potential loss of information.  


Your application package must be received by the closing date by 11:58 PM Eastern Time


Applicants who unable to complete an application electronically must call the contact person listed on this announcement to request permission to fax documents.



Current and former Competitive Service candidates: submit a copy of your most recent SF-50, and an additional SF 50 indicating tenure of at least one year as a GS-15.  Candidates eligible under a special appointing authority will be considered under both the merit placement (MPA) and competitive (DEU) procedures.


SES Members


To be considered for this position SES members must have civil service status to apply as a MPA candidate . Status can only be obtained by serving in a career position at GS 15 or lower. If you have status your SF-50 will show the # 1 in block 34.  If you do not have status apply as a DEU candidate if that is available.




If you have served on active duty in the U.S. military and were separated under honorable conditions, you may be eligible for veterans’ preference.  You must attach a copy of your DD-214 or other proof of eligibility.


Veterans with 3 years or more years of continuous service will be considered under the Veterans Employment Opportunity Act (VEOA) if applying for a merit promotion announcement that is open to everyone.  See the for details. You must attach a copy of your DD-214 or other proof of eligibility


Applicants claiming preference because of a service connected disability must attach a SF-15 Application for 10 Point Veteran Preference (Revised December 2004) plus a letter from the VA granting you compensation. For more information on Veterans Preference and how it will be considered in the category rating process, visit








Connie Royal Phone: 202-633-6342 Fax: 202-633-2853 Email: Agency Information:SMITHSONIANOffice of Human ResourcesPOB 37012, 600 Maryland Avenue, MRC 517Suite 5060Washington, DC20013-7012US Fax: 202-633-2853


 After you apply, you will receive an acknowledgement email that your submission was successful.  We usually have a large response to senior level positions and it may take some time to effectively review application package. We will contact you by e-mail as decisions are made.

Control Number: 343422000



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Smithsonian Institution

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